Contact Us
Every question matters to us. Whether you need help finding your perfect shade, tracking your order, or simply want to share your beauty story — our team is always here, ready to listen and assist.
Reach Our Beauty Experts
Email:learnmore@zenvaroo.com
Company Name:ROYALFORT S.R.L.
Registration Number: J2026040670001
Tax/VAT ID:RO54974394
Registered Address: București Sectorul 3, Strada Cpt. Nicolae Licăreț, Nr. 6, Bl. PM43, Scara B, Etaj 1, Ap. 60
Drop us an email anytime — our dedicated beauty advisors personally review every message and respond with care. Whether it's a product question, an order concern, or a collaboration inquiry, no message goes unanswered.
Our Support Schedule
Messages received outside of business hours will be carefully reviewed and responded to on the next available business day. We appreciate your patience — every inquiry is important to us and will receive a thoughtful, personalized reply.
Our Response Commitment
At Zenvaroo, we believe exceptional customer care is just as important as exceptional products. We are committed to making every interaction with our support team feel warm, professional, and genuinely helpful.
Within 24 Hours
All emails received during business hours are replied to within 24-48 hours — often much sooner.
Personalized Replies
No automated copy-paste responses. Every reply is crafted by a real beauty advisor who understands your needs.
Expert Guidance
Our team includes trained makeup artists and skincare specialists ready to offer tailored product advice.
Frequently Asked Questions
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. If you have not received this within 2 business days of placing your order, please contact us and we will investigate immediately.
Are your products suitable for sensitive skin?
All Zenvaroo products are dermatologist-tested and formulated without harsh additives. However, if you have specific skin concerns or allergies, we encourage you to email us — our skincare specialists can review the full ingredient list with you before purchase.
Do you offer wholesale or collaboration opportunities?
Yes! We welcome partnerships with beauty retailers, makeup artists, and content creators who share our values. Please email learnmore@zenvaroo.com with the subject line "Partnership Inquiry" and our business development team will be in touch within 3 business days.
How do I care for and store my Zenvaroo products?
For best results, store all products in a cool, dry place away from direct sunlight. Avoid exposing products to extreme temperatures. Most of our formulas have a shelf life of 12–24 months after opening, indicated by the PAO symbol on each package.